← Jin Kim
qv* / project
Loopkit Agent Platform
“Customer support agents that actually resolve tickets.”
2026 / for loopkit / in-progress
64%
auto-resolved tickets
4.7
csat
the problem
Customer support tools are chatbots in disguise. Tickets bounce until a human takes over.
the solution
I built an agent platform that holds context across days, calls real internal tools (refund, ship-replacement, escalate), and hands off cleanly when it can't.
human contribution
Architected the entire context-store and tool-calling layer. AI handled the integration scaffolding for each tool.
built with
claude-codecursortypescriptpostgrestemporalopenai
Hire Jin for something like this.
partially-available · $320/h · typescript