← Leo Martin
qv* / project
Roam Voice Agent
“A phone agent that resolves 70% of inbound calls.”
2026 / for roam / in-progress
the problem
Roam's small support team was overwhelmed by repetitive phone enquiries about bookings.
the solution
I built a voice agent with real tool access — it can look up bookings, modify reservations, escalate to a human when stuck. Three months in production.
human contribution
Architected the conversation manager. AI generated the prompts and most of the tool integrations.
built with
claude-codecursortwiliotypescriptopenai